Privacy Policy

Effective Date: [12th March 2023]

TruvancePay Technologies (“TruvancePay”, “we”, “our” or “us”) is committed to protecting the privacy and security of personal and business information. This Privacy Policy explains how we collect, use, store and protect information when users access or use the TruvancePay website and services.

By using our services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Identity verification documents
• Business contact information

Business Information

• Company name
• Business registration details
• Merchant onboarding information
• Banking details required for payment processing

Technical Information

• IP address
• Browser type
• Device information
• Website usage data

2. How We Use Information

We use collected information for the following purposes:

• To provide payment processing services
• To verify merchant identity and business legitimacy
• To comply with regulatory and legal requirements
• To improve system performance and security
• To communicate important service updates

3. Data Protection

TruvancePay implements reasonable technical and organizational measures to protect user data from unauthorized access, misuse or disclosure.

4. Data Sharing

We do not sell personal information. Data may be shared with:

• Banking partners
• Payment processing partners
• Regulatory authorities where legally required
• Service providers supporting our infrastructure

5. Data Retention

We retain information only for as long as necessary to fulfill operational, legal or regulatory requirements.

6. User Rights

Users may request access, correction or deletion of their personal information where permitted by applicable laws.

7. Updates to This Policy

This Privacy Policy may be updated from time to time. Updates will be published on this page.

8. Contact

For privacy-related inquiries:
TruvancePay Technologies
5th Floor, RHL Tower
Near Sigra
Varanasi, Uttar Pradesh – 221002
India

Email: support@truvancepay.com